Shipping took a long time for one of the two I ordered (no issue as it had to go through customs), however it far surpassed the time estimated. Reaching out to support was difficult as they didn’t respond (yet at least). HOWEVER, I’m updating my review because it finally did arrive so it was no longer fair to keep my prior review. It looks great and I’ve used the first one that arrived so no reason to believe the one I was really waiting for wont function the same.